Terms and Conditions

 

INTRODUCTION

We have listed our Terms and Conditions on this page for using our services through this website. In these listed Terms and Conditions, Coursework Plug will be indicated by the words ‘we’, ‘our’ and ‘us’ while the users and site visitors will be indicated by the word ‘you’. Failure to adhere to our Terms and Conditions will result in termination of services from our side or legal action as well.

For the purpose of quality and security of both the customer and the company, there are policies developed and implemented so that there is no violation of rights of the customer and the company. It is therefore recommended to the customer to read and agree with the following terms and conditions before placing the order as terms and conditions establish a legal binding contract between us and our clients.

 

COMMUNICATION POLICY

The means of communication in our company is web-based. Our services are available 24/7/365 to provide help and assistance to students no matter where they are around the world. Customers are requested to read important guidelines below to avoid any problems while placing an order with us. For some unforeseen reason, the support staff is not online you can always send an email which will be replied within 4 – 6 hours usually.

 

USING OUR SERVICES

We are providing all kinds of research, consultancy, writing, and proofreading and editing services related to essays. For all of these services we charge our respective fees and provide content. The content provided by us is aimed for usage by the client only, and is not intended to be resold, reproduced, redistributed, or used to submit into any institution for any kind of purpose. We expect all our clients and users to respect our terms and use our provided content appropriately. Our clients must use these products as guides and for study or research purposes only. Nothing in this website shall be used to claim that we give consent to infringe on our rights for the use of the paper or to copy any or whole parts of our research papers without proper reference. Further, our company will not be responsible for any liability resulting from unauthorised copying and use of our products or submitting them as your own.

Customers are requested to provide correct email address in the order form in order to make communication possible between them and the company.

It is advised to the customers to provide necessary instructions for the writer when filling the order form. They shall be clear about specifications and provide anything essential for the writer to incorporate in the essay as per the requirements of the instructor.

The customer shall add the company email id to contact list so that the sent mail does not pushed to junk/spam mail folder. If the correspondence of order/complete order the company shall not be held responsible for the delay.

The customers shall select the education level carefully while filling the order form. The prices vary and the selection of writer is made accordingly. For a secondary school level paper, charges will be different than a Master’s level paper, and the selection of writer will be made accordingly. The company shall not be held liable in case of wrong selection of education level from the customers’ end when filling the order form. The company shall not be liable to make any amendments in the paper in such a scenario. Therefore, it is advised to the customers to carefully select the academic level in order to avoid any problems related to revision and writer selection.

 

ORDER PLACEMENT AND CANCELLATION OF ORDER

While you are placing your order, you have to submit your accurate details which include your contact details and the requirements of the essay as well. Requirements of the essay include details such as word count, type of essay, etc. Failure to provide accurate information will result in discrepancies and delays in the order delivery as well. The work will be sent as a PDF always, so if any other file format is required, please state the format required before the initial payment.

 

LIMITATION OF LIABILITY

We are not responsible for any of the following situations with regards to usage of our services:

Delays in delivery of the order due to inaccurate contact information

Damage to your PC while you are browsing through the pages of our site

While we try our best to provide quality essay services, we are in no way responsible for the student failing in any of their courses after availing our services. We have qualified writers and consultants who are available to help but we do not guarantee success in the courses based solely on our provided services.

Similarly, you are responsible for providing us with accurate information while you are placing your order, and make your payment accordingly so that no delays occur in the delivery of the order.

 

COOKIE POLICY

Cookies is a word we use to refer to a pack of data received by the computer and sent back without any alterations to it. It is a pack of information. The website sends a cookie to your computer for every visit you make on the website. The cookie gets stored inside a file in your web browser. The main function of the cookie is to assist the website maintain a record of your activity and visits. Further, it has a significant part in improving the visitors’ user experience on our site.

 

You can choose to take control over the cookies. You may decide not to save the cookies and instead remove them altogether. However, if cookies are eliminated, the efficiency of our website may drop.

 

Important cookies for our site

Session cookies: As the name suggest, these cookies are available until such time the browser is open. Their key role is to assist our website remember your previous visits.

Persistent cookies: Contrary to session cookies, these cookies are available longer even after the web browser is closed.

 

Our cookie management technique:

We use cookies in the order forms. Unfortunately, our services may not be available to you in case you disable cookies.

Some of the reasons we use cookies are:

Record a quotation using the form

Enable an improved user experience

Keep a record of your activities with Google analytics

 

Cookie management: We cannot promise the best user experience without cookies being enabled. You can restrict cookies by merely incorporating it in the settings.

 

How to Manage Cookies

Cookies deletion is generally the cause of improper performance of the site, which can spoil your browsing experience. If you really choose to turn them off, you can do it through browser settings. You need to look for the help section in your browser menu which can provide you with all the procedures you have to do.

 

About third parties

We use cookies in the course of order placing when the client needs to pay for our services. We offer complete privacy of your personal info and don’t share this data with any third parties that have nothing to do with our work

 

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

 

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

 

For more information on Google Analytics cookies, see the official Google Analytics page.

 

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. This Cookies Policy was created with the help of the Generator of GDPR Cookies Policy and the GDPR Privacy Policy.

 

PRIVACY POLICY

Due to a large number of cases reported within the last years about theft, stolen and misuse of users’ personal/sensitive information, it has become quite crucial to provide maximum protection to data/information of our respected clients. A majority of internet users shows its extreme concerns over the issue. Therefore, we have taken it very seriously and prepared our Privacy Policy in the best interest of our clients so they can experience a 100% secured and protected user experience. We strongly recommend every casual visitor and prospective client to read our policies carefully.

The basic purpose of our privacy policy is to tell our clients that they don’t have to worry about security issues while visiting this website or getting our services. Though, we encourage and require users to submit some of their personal information, the only purpose of collecting personal data is to make our services better and securer, like secured payments procedures. Clients expect to receive best services for which we need to understand what they are actually expecting from us. We respect our clients’ trust in us and always try our best to deliver them best services to their 100% satisfaction. However, it is only possible when we know more about them and for this purpose; we need to know a bit of their personal as well as contact information which enables us to work within a certain time frame.

The personal information or data that we collect and store includes the following:

 

Your name

Your contact information such as email addresses and phone number

Your IP address, Operating System version, Access time, Browser type

Your browsing on our site including the pages you visited and time spent on each

If you are not comfortable disclosing your actual name to us, you can even choose an alias and thus maintain your anonymity.

 

How and Why Is Your Personal Data Stored?

All your data that is stored with us remains safe and sound, and is not disclosed or shared with any third party.

 

The data stored is used by us for a variety of purposes such as for:

Following up with your regarding your quotation

Confirming the placement of your quotation

Notifying you regarding any changes occurring in our websites

Sending you promotional offers and newsletters

Conducting surveys on the quality of our services

Enhancing user experience of our website

The data that we store is necessary to be stored so that we can maintain communication with you regarding your order. Accurate details are to be provided at the time of order placement to avoid discrepancies or delays in orders later on. Since we wish to keep on improving our services, we also use the stored data for surveys and enhancing user experience as well as notifying our customers and site visitors regarding changes and promotional offers. Your data is basically stored with us when you:

 

Request a quotation through the Order Form

Fill in the Contact Form on the site

Browse through the pages of our website

You can find out more about our Privacy Policy, and how we use your data by contacting us through our contact details provided.

 

We understand your concern about privacy and security of personal details. It is our ethical duty to make you aware of our privacy policy. Here is what we do with your personal information:

 

All information about students is strictly kept within the company.

We do not give out any student information to third parties.

We do not give out any tutor information to third parties.

Payments are handled by various payment gateways to ensure your secure transaction through credit cards, debit cards and bank transfers in an instant. Payments are fast, easy and secure with many options provided

We reserve the right to disclose your personal identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order or legal process served on our Website.

Coursework Plug reserves the right to modify this privacy statement any time, so please review it frequently. Any changes made to above policy will be posted here and your continued use of the site, services and/or software constitutes your agreement to be bound by such changes.

We value your privacy and would like to inform you that you would be receiving our emails after you signed up with us to avail our services. We treat your email ids with utmost care and do not share them with anyone else. So, you can be rest assured that all emails sent from us are designed to benefit you solely.

 

PAYMENT TERMS

  1. Non-Refundable Services

 

Our services are non-refundable. Our services are made for template use only, therefore, we do not guarantee any grades. Any discrepancy between the products you receive and your instructions should be corrected by submitting a request for revision. By checking the Terms and Conditions, you agree to the payment terms. 

 

  1. Dispute Resolution

 

You agree to abide by the Dispute Resolution Policy to solve any disputes in the quality of the work you receive through our website. The dispute process can be started by hitting the dispute button that is available on the order page.

 

The following are the terms for dispute and refund:

 

  1. a) We DO NOT guarantee any grade. Poor grades are not sufficient basis for refund, unless at the discretion of the company. It is your responsibility to verify the paper meets your quality standards.

 

  1. b) We do not guarantee that editing, proofreading, formatting services will be plagiarism free. The Company has tolerance towards plagiarism. The work produced may have plagiarism because we create model answers which may require information, statistics, and graphs. If you are unhappy with the work, it is the sole discretion of the Company to approve or disapprove any request on an individual case to case basis.

 

  1. c) The Customer must provide strong reasons, and examples to back up the claim for refund if they want to dispute an order due to bad quality of the Product. The quality assurance department reserves the right to reject or accept the refund request or ask for additional evidence to support the claim.

 

  1. Revision policy

 

We offer one free revision as a courtesy service to ensure that the clients are 100% satisfied with the work that they receive. However, revision requests should be sent within 24 hours of completion of an order.

 

The company has a right to reject the revision in case the client:

 

  1. a) Changes in initial order details

 

  1. b) Gives unreasonable reasons when they returned the assignment to revision

 

  1. c) Appears to be taking advantage of writer or

 

  1. d) Abuses our revision feature to get unpaid work

 

  1. e) Submits a revision request that violates the original instructions

 

  1. f) Requesting a revision after 24 hours of order completion
  2. Fraud

 

The company will do everything in its powers to protect our users from fraud and prevent users from circumventing the company’s right to earn from the services it offers. Things that will be considered fraudulent include:

 

  1. a) Unwarranted chargebacks

 

  1. b) Sharing personal information with the aim of transacting or communicating outside the methods provided by the company

 

  1. c) Using unauthorised methods of payment to either pay or receive payment

 

  1. d) Impersonating other people and opening multiple accounts under different names.

 

  1. e) Misrepresentation and uploading fake verification documents

 

Some of the actions we take to protect our members from fraud include:

 

  1. a) Publishing of unpaid for papers on our blog

 

  1. b) Reporting fraud to authorities

 

  1. c) Any orders impersonating other people will be closed and no payment will be made to the fraudulent user.

 

 

REVISION POLICY

We believe in providing complete academic solutions to our customers. For that purpose, we have devised a fair revision policy for the customers. Please note that the timeframe for revisions of papers is 3 weeks from the date of revision requested. Within this time period, customers can have one revision without any extra charges provided that the initial instructions do not vary. In this timeframe, all the revisions will be done free of cost. However, if in case, the customer applies for a revision after 24 hours of completion, there would be an amount charged for the service according to the paper. As per company policy, if the customer does ask for a revision within 24 hours of the paper delivery, it is assumed that he/she is satisfied with the paper.

Note: The revision shall be made to the original paper delivered to the customer. If the customer has made alterations in the paper and then applies for revision other than one delivered by the company, it is not entitled for free revisions.

 

REFUND POLICY

When the customer places an order it is assumed that he/she has read and agreed to the terms and conditions of the company. As per the company’s payment policy, it is clearly mentioned that once an order has been placed and paid, the amount shall become non-refundable. We DO NOT guarantee any grade as the work is intended to be used as a template. Poor grades are not sufficient basis for a refund. It is highly recommended to the customers to read the paper thoroughly as soon as it is delivered, because if there is any discrepancy, then one free revision can be made. Digital orders can not be refunded or returned once sent. The bank is aware of the policy, and any disputes will be taken to court.

All sales are final policy because once he/she makes a purchase, they will not be able to return that item for a replacement or refund. No monetary refunds will be given for any reason. Refund policies for digital orders state that no refunds are granted due to the non-returnable nature of digital products once they’re downloaded.

  • *Please note that the company does not guarantee grades. The sole purpose of delivering papers to customers is to help them write their own.

 

BOOK

TERMS OF USE

Coursework Plug is advising you to read our terms and conditions carefully before hiring our any kind of essay writing services. If you have already ordered your paper then, it means that you have accepted our terms and conditions. Our essay writing services welcome you to ask any questions if you have in your mind or if you want to know more about us, feel free to contact us any time and clarify your confusions.

 

SERVICES:

Submitting the order form means that you are agreed to our terms and conditions, and the services which you are receiving from our company would not be for commercial use.

Kindly read all the terms and the conditions first and then place the order.

All the information you provide our company should be valid otherwise we reserve the right to cancel your order.

 

PRIVACY POLICY:

Coursework Plug provides 100% guarantee of complete confidentiality regarding personal information of our customers. We never share our customers’ information to any third person. Our essay writing service is safe and secure from any outside intruders; therefore, you shouldn’t be worried about your privacy and give your information without any concerns.

We reserve the right to cancel any order in which customers’ demand editing or proofreading of plagiarised content. Our essay writing services strongly disallow the customers to share or pass materials to others or even sell them to anyone. If anyone finds to be violating this rule, we reserve the right to cancel his orders and we may demand compensation or subject the person to criminal penalties.

 

WARRANTIES:

By submitting the order form and placing your order means that you are acquainted with our terms and all-important points which we have mentioned and you have satisfied and accepted our every point of this section.

You accept that the charges of services are based on academic level, efforts, labour and also the time, that are utilised while collecting the data and writing the content.

 

THESE TERMS OF ENGAGEMENT DESCRIBES THE CONDITIONS AND TERMS ON WHICH YOU ARE ALLOWED TO USE OUR WEBSITE AND OUR SERVICES. THE LEGAL AGREEMENTS WRITTEN ARE LEGALLY BINDING.

 

 

Note:

By using this website, placing your Order, or ticking the Terms and Conditions (T&C) box, the Customer agrees to all clauses mentioned on this page. If you do not agree to any of the T&C, you should not use or access this site, or utilise any services offered by the company.

 

We offer no guarantees to the customers if they violate any of the Terms and Conditions covered on this page.

 

 

  1. Nature of Products and Terms of Usage

The Company provides writing services completed by outsourced freelance writers. The Company delivers essays, dissertations, and other writing services on an “as is” basis. The Customer is responsible for using these products and services at their own risk. All Products provided by the Company are for research/reference purposes only. The Company is not responsible for the Customer’s grade. The Company is also not responsible for the Customer’s failure to use the provided Product and research adequately or appropriately.

 

  1. Order Process

2.1 Requesting a Quotation

 

When completing a Quotation form, a Customer must provide a valid email address as well as a phone number to be reached at, preferably a mobile phone number. There may be multiple occasions when the Company may need to contact the Customer during Order preparation. In case the Customer failed to provide correct information, the Company shall not be held responsible for any Order delays or quality issues for the Order

 

2.2 Instructions

 

The Company works as per Customer’s instructions. Therefore, these instructions must be precise and clear. If the provided instructions are incorrect or the Company requires additional instructions for Order completion, the Customer must provide the necessary information and instructions as soon as possible. In case of any revision request, the revisions must only be based on the Customer’s initial description and original Order requirements. If changes requested are different from the initial instructions, this will account for “editing.” This will be an additional service, and the Company will not provide any free revisions for any request deviating from the original Order. The Customer must send all instructions, additional information and requests before the Company can assign a writer to complete the Customer’s Order. Failure to meet this prerequisite will violate this Agreement and the Customer’s forfeiture of any claims to any implied guarantee or warranty.

 

2.3 Sources

 

A Writer has the permission to use any relevant sources available to help complete the requested research, essay, dissertation, and other assignments. These include online publications, books, newspapers, journals, interviews, etc. However, a Customer can mention specific sources they wish the Writer to use. Similarly, a Customer can also mention specific sources that they want the Writer to ignore. In case the Customer needs the Writer to use specific resources crucial for the completion of the Order, the Company expects the Customer to provide this information within a given time frame as follows:

 

Order Completion within 48 hours to 10 days: The Company must receive instructions and all sources within the first 8 hours.

Order Completion within 12 hours to 24 hours: The Company must receive instructions and all sources within the first 1 hour.

Order Completion within 12 hours or less: The Company must receive instructions and all sources within the first 20 minutes.

 

2.4 Matching of the Academic Level

 

It is solely the Customer’s responsibility to choose the correct academic level of the assignment that best fits the requirement at the time of placing an order. In case the Customer makes an error while placing an order, they must immediately contact our Support Team for assistance with the correction. This is important as the Writer will only complete the Order according to the academic level and other requirements mentioned in the received Order.

 

2.5 Checking the Messaging System

 

Our Messaging System is an easy and convenient way to communicate. The Customer must check for any updates on their Order and any other correspondence from the Support Team or the assigned Writer. The Customer must also promptly address/reply to any questions, concerns from our Support Team and Writer. Additionally, the Customer should also provide us with any additional instructions using this interactive feature.

 

2.6 Incorrect Order Placement

 

The Company reserves the right to deny processing or resubmitting the Customer’s Order in the event where the details provided by the Customer are inconsistent or do not match Order’s original description. An additional payment may be required if the Customer fails to do the following but not limited to:

 

provide the correct description

choose the right academic level

provide the correct service required

See 3.1 for detailed information.

 

2.7 Tracking Order Process

 

We highly encourage the Customer to stay in touch with our Support Team and Writers. The Customer must also monitor Order Progress through email or Instagram. Possible statuses of the Order are as follows:

 

Work in Progress – The Writer is working on your Order.

Completed – The order is now complete.

Returned for Revision – A Writer is currently revising the Product as per the Customer’s instructions.

Cancelled – The Order is cancelled.

 

  1. Prices and Payment

3.1 The Company cannot start working on Customer’s Order until the Customer makes half or full payment for the Product(s) and/or Service(s). In case the Company notifies the Customer that an additional payment is needed for the Order, the Customer must process it as soon as possible. The delay of additional Payment may lead to a delay in the Order’s completion. The Company will not provide any compensation for such delays.

 

3.2 All prices are specified on email or Instagram. However, the Company reserves the right to adjust the prices at its sole discretion due to an increase in costs, increase or imposition of any taxes, duty, other levies, variation in exchange rates, or other unforeseeable errors. All the prices for the Products exclude any taxes and international fees that shall be paid by the Customer.

 

3.3 The Company is not responsible for any fraudulent activity. The Customer bears all responsibility for any unauthorised transactions made through the website. This includes but is not limited to the Customer’s account credential safety, debit card, and/or credit card security.

 

3.4 Depending on the Order type, quality level, and urgency, a Customer’s Payment can be sent to different billing companies.

 

3.5 Discounts

 

The Customer must be attentive and precise when completing the Order form. The Customer cannot apply a discount code to an Order after making the Payment. The Company is under no obligation to provide any compensation or replacement in case the Customer did not use a code when placing an order. Special offers or discounts on the Company’s products or services may not be used together. Furthermore, the special offers and discounts cannot be combined with any additional services.

 

  1. Delivery/Downloading Policy

4.1 The deadline dates chosen by the Customers when placing an Order (whether provided on the Website in the Order confirmation or elsewhere) are only estimates and not a guarantee that the Company will deliver the Product by the given date. The Company reserves all the rights to delay the delivery of the Product if the Customer was notified of it and had no objection to it. In such scenarios, the Company will not be liable to provide any refunds or compensation to the Customer. Should the Customer have any objection, they must communicate it to the Support Team in writing via email.

 

4.2 In case the Customer receives the Product and requests a revision after the initial deadline; no refunds will be issued to the Customer. The deadline estimates are set for the initial Product delivery only. The free revision is executed without any compensation for deadline estimates change.

 

4.3 In case of timely delivery of the ordered Product, the Company will not be responsible for the Customer’s failure to download the Product. The Customer will be billed for the service rendered, and the Company will not provide or guarantee any refunds at this point, as the company has to pay the Writer for the completed work submitted on time.

 

  1. Unauthorised Usage

5.1 Using a stolen credit card is prohibited by law, and the Company will report any such unauthorised use of credit card to relevant law enforcement agencies for further investigation. The Company works closely with the relevant authorities to fight cybercrimes and convey any or all fraudulent Orders and Payments for prosecution.

 

  1. Termination

6.1 The Company reserves all the rights to cancel any paid Order(s) at its own discretion if there is a lack of communication/cooperation from the Customer’s end that affects Order completion. The Company reserves all the rights to cancel any paid Order(s) at its own discretion if the Company suspects the Customer engaged in fraudulent activity. The Company does not guarantee any reimbursement for any of the above-mentioned scenarios. The Company shall also have sole discretion to initiate and take necessary action it sees fit based on specific circumstances for each case.

 

  1. Revision

7.1 The Free Revision policy offered by the Company is a courtesy service to ensure total customer satisfaction with their completed Order. In order to receive free revision, the Customer must make the request within 24 hours from the date they receive the completed order. For dissertations, research proposal, thesis, thesis proposal, and dissertation chapters, the Customer has 24 hours also to request a free revision. In case the Customer misses the policy deadline, they may choose to revise the Order; however, an additional payment will be required, or a Customer may be able to place a new order for editing.

 

7.2 Company’s Quality Assurance Department reserves all the rights to decline a request for revision. These scenarios include but not limited to; changes in the Customer’s initial order details, taking advantage of the Writer, unreasonable return of a delivered assignment, and an obvious abuse of free revision option.

 

7.3 If a revision request violates the Customer’s original instructions, the Company’s Quality Assurance Department reserves the right to decline such a request. However, if the request is in-line with the Customer’s initial guidelines, the Company will be ready to revise the Customer’s Order to meet any initial requirements without any additional charges.

 

  1. Plagiarism Policy

8.1 A Customer can add a Plagiarism Report service to their Order for an additional price. Once included in the Order, the Company will provide a copy of a Plagiarism report for relevant Product upon delivery. The Company is under no obligation to provide a Plagiarism report for any order or revision.

 

8.2 An Order may contain a percentage of plagiarism. The Company tries its best to control the work quality. However, due to the nature of freelance writing work, the Company cannot always guarantee the quality of the Product and/or the work. If there is a percentage of plagiarism, this is not a valid reason for a refund as the work is designed to be used as a model answer.

 

  1. Satisfaction Guarantee

9.1 The Company aims to complete the Product Order according to the Customer’s initial instructions.

 

9.2 The Company cannot and does not offer guarantees that any of its writing services, such as proofreading, editing, and formatting, will be free of plagiarism. The Company will not scan or review any papers or other material for plagiarism that is not written or produced by the Company.

 

9.3 The Customer must communicate all cancellation requests within one hour in writing to the Support Team via email or the Order Messaging System. If a Customer is not satisfied with the delivered Product or receives a Product after their specified deadline, the Customer may submit a request for a free revision for the Order. However, it is at Company’s sole discretion to approve or deny such requests on a case-to-case basis.

 

9.4 The Company may be able to offer a full refund to the Customer at any time before assigning the Writer. In case a Customer places an Order by mistake, places a duplicate Order, or realises that the Company should not complete the Order for any reason, the Customer must immediately notify the Support Team within one hour on refund request. The Customer will not be able to get a refund once the Company has assigned a writer to the order. The writer has already spent efforts and time on the order and must receive compensation for the work as time has been allocated, and other customers have to shift their timings due to a customer’s timing and date.

 

9.5 If a Customer requests a refund due to the Product’s bad quality, they must provide valid and strong reasons along with examples to back up their claim within 24 hours of order completion. It is only after the Customer provides an extended list of violations; the Company will forward the refund request to the Quality Assurance Department for further investigation and/or approval. Please note that the Company has the right to ask for evidence and additional material/s supporting your refund request. The Quality Assurance Department reserves all the rights to decline any refund enquiry if the Customer fails to provide any of the aforementioned documents or information at the time of making a refund request. However, it is at Company’s sole discretion to approve or deny such requests on a case-to-case basis.

 

9.7 The Company reserves all the rights to not offer a refund if a customer does not pay to the correct details that the company has provided. If new payment details are provided, and a customer sends a payment to another company bank account, this transaction is non-refundable as it is automatically sent to our writers. This is the customers liability for not directing the transaction to the correct account.

 

9.8 The Company’s Short Message Service (SMS) sends alerts to the Customers on their mobile phones as text messages. The Customer agrees to receive these alerts and other updates from the Company by placing an Order. The Company will not be liable for any additional fee Customer’s mobile service provider charges for receiving alerts and updates from the Company.

 

10 Promotional Materials

10.1 The Company reserves all the rights to contact any Customer by email about new services, special offers, discounts, and any other useful information the Company deems useful for its Customers.

 

10.2 The Customer gives consent to receiving emails and any other form of digital/electronic communications, including but not limited to; SMS and push notifications sent by the Company and other third parties allowed by the Company.

 

10.3 The Customer hereby waives any cause of legal action(s) against the Company just for receiving the emails or other form of digital/electronic communication from the company for informative, promotional, or advertisement purposes.

 

  1. Waiver of Breach

11.1 If a Company waives any breach of this Agreement by the Customer, it shall not be considered or held to be applicable to any subsequent or other breaches. All provisions mentioned in this Agreement are subject to change as per requirement or amendments made by the law.

 

11.2 If the Company fails to maintain the strict performance of any or all clauses in this agreement, this shall be considered a waiver of the Company’s rights or remedies Companies may have for that specific instance only. Such instances shall not be deemed a waiver of the Company’s rights for any subsequent breaches of terms and conditions.

 

  1. Amendments

The Company reserves all the rights to revise, modify, amend or make any changes to any provisions mentioned in this Agreement. The Customer hereby agrees to accept and abide by any amendment, modification, changes, and revisions by the Company at any time during the rendition of services. It is the Customer’s sole responsibility to continue to review this Agreement from time to time for any change on this web page.

 

13 Entire Agreement

This stated Agreement includes all the stipulations between the Company and the Customer. No statements, inducements, or promises have been made or agreed upon by either parties or agents of whichever party inconsistent with this Agreement. The clauses in this Agreement are binding and valid unless authorised by an amendment to this Agreement. This Agreement is protected and must not be modified, enlarged, or altered except signed and endorsed in writing by both parties. This Agreement supersedes any or all previous written or verbal representations, communications, and agreement versions between the Company and the Customer.

 

14 Severability

The Customer understands and agrees that if the court holds any term, provision, or part of this Agreement to be in conflict with the law or illegal, the remaining portion of the Agreement will continue to stay valid and in effect. Both obligations and rights of the Customers will continue to remain in force as if the Agreement never included particular term, provision, or part deemed invalid.

 

  1. Law Governing

Both the Company and the Customer agree and understand that the country’s law where the Company has its principal business shall govern this Agreement.

 

  1. Place of Suit

Any judicial proceedings and actions to enforce this Agreement or its provisions shall happen in the court of jurisdiction and country where the Company holds its principal business or in a different place upon the Company’s determination.

 

  1. Other Jurisdictions

The Company does not imply or represent that the Products or Services offered on its platform are available and/or appropriate for all locations. Those who use or access the Services or this website from a location prohibiting use of such services are solely responsible for their actions and compliance with their local laws.

 

  1. Personal Data

Here is how the Company defines legal terms for Personal Data processing.

 

Consent – The Customer’s clear agreement and indication to the Company to process personal data for a particular purpose.

Contract – List of reasons and details why a specific process is necessary based on Agreement between the Customer and the Company. It also includes the instance the Company’s representative asks you to perform particular steps before entering into an agreement/contract.

Legitimate Interests – Refers to all the reasons Customer’s data processing is necessary based on the legitimacy of the Company’s interests and that of the third party, provided Customer’s interests and rights do not outweigh Company’s and/or third party’s interest. The legitimacy of the interest is:

Gaining valuable insight into Customer’ behavior when using the website

Enabling Company’s website to customise, enhance, and/or modify its features and services

Enhancing data security

Developing, improving, and delivering the website

Determining if the marketing campaign is effective

18.1 Privacy Statement and Notice

 

The Company is committed to the security, protection, and privacy of the Customers using the website from a mobile or any other device. All the data collected from this website is compliant with the EU GDPR principles, i.e., Data Protection Act 1998 and 2018. By accessing this website, the Customer automatically agrees to the terms of Privacy Policy on this website and gives consent to the Company’s collecting, processing, using, and/or transferring of personal data as per the policy.

 

18.2 Information Collected and Used

 

18.2.1 When a Customer visits this website, the site automatically collects and stores standard personal information. These include browser type, IP address, access time, etc., and the Company only gathers this information for internal use, which is as follows:

 

The Company uses an IP address to generate collective statistics on website usage. The access time and browser type help improve content’s quality and the Support Team’s efficiency.

The Company uses personal information such as name and email or phone number when filling out the quotation form. Another way is when a Customer provides personal information while contacting a representative on this site via email, or WhatsApp.

 

18.3 Personal Information Customer Provides

18.3.1 This website collects and stores Customers’ personal information, including name, phone numbers, and the email address provided in the quotation form. Another collection medium is direct communication with our representative via email, phone call or WhatsApp. The Company collects and securely stores customers’ information in data exclusively for internal use.

 

18.3.2 The Company may use Customer’s email addresses for sending updates on policies, terms and conditions, and agreements and any other documents pertaining to regulating this website. Upon providing contact information such as phone number and email address, a Customer gives consent to the Company to initiate contact for promotional purposes. A Customer is entitled to unsubscribe from any promotional emails by simply following instructions mentioned within the email sent by the platform. A Customer may also request the Company to stop the incoming calls with promotional offers by writing an email or contacting the Support Team.

 

18.3.3 The Company may request Customers to provide additional information apart from the information provided through Order and registration forms. This can be a requirement to verify the Customer’s identity and payments received for the Orders. If a Customer refuses to provide this information, the Company may refuse to render service, process, or complete an Order.

 

18.3.4 The Company does not share any of the Customer’s personal information with a third party without the Customer’s consent received in writing. However, this provision does not apply to identification of data and personal information the Customer provides with instructions for the Order’s completion, including additional files and materials.

 

18.3.5 The Customer can remove their name as well as a phone number from the Company’s database by submitting a written request. Other information that a Customer may request in writing to delete is Order’s information and email address. It will take up to 14 days for the Company to remove the Customer’s information from the account and data after receiving the request.

 

18.4 Why Company Collects Your Information

18.4.1. This Platform collects Customer’s personal information for:

 

Providing Services

Improving the website

Keeping the website running smoothly

Offering customer support

For marketing purposes upon Customer’s request

18.4.2 The Company will not provide or sell the Customer’s data to third parties without the Customer’s consent. All of the remaining data will be processed as per the EU GDPR 2018 and other laws.

 

18.5 This Platform Collect Data When Customer Interacts with the Website

 

These include:

 

Customer browsing web pages of the website

A Company representative calls you

Using this website

Receiving emails from the Company

Customer chatting a Support Team representative

Customer connecting integrations

Customer opting in for receiving marketing emails

18.6 The Company will delete the Customer’s personal data from the records no later than 10 years from the last time the Customer uses this website.

 

  1. Scope and Purpose

This platform does not knowingly attempt to or encourage soliciting and receiving information from underage children below the age of 16. The Company acknowledges and understands Customer’s concerns about their personal privacy interests, and Company takes it very seriously. The Company’s Privacy Policy details all of the Company practices on collecting and using Customer’s personal information and how to protect the Customer’s privacy rights.

 

  1. Consent Withdrawal

20.1 after giving the consent for personal data processing, the Customer has every right to withdraw this consent by emailing the Company at any time.

 

20.2. If a Customer withdraws the consent and the Company has no legal grounds for processing the Customer’s data anymore, the Company will stop your personal data’s processing.

 

20.3 In case this website has some legal grounds for processing the Customer’s data, the Company may continue to process the data subject to the Customer’s legal rights and interests.

 

  1. Security

The Company has deployed adequate organisational and security protocols and processes to protect Customer’s data. All the employees and contractors working for the Company are under obligation to abide by the security and data processing policies and agreements. This enables them to follow and maintain adequate organisational and technical measures. The Company has an internal procedure for information security with website encryption using 256-bit SSL with a SHA2 ECDSA algorithm assuring the website’s integrity. The servers used by the Company comply with strict and latest international data security laws and standards, including ISO 27001.

 

However, the Customer must acknowledge that a perfect security infrastructure does not exist. Therefore, no data transmission comes with a guarantee of 100% security. There will always be a minimum-security risk involved.

 

The Customer is responsible for their login details and password and must keep this information confidential at all times.

 

In case a Customer suspects a breach of privacy, please contact us immediately at info@courseworkplug.com

 

SUMMARY

 

When a customer orders, he/she agree that:

  1. The continued use of our essay writing services constitutes an agreement to all the terms and conditions of engagement.
  2. You agree to our refund and cancellation policies.
  3. That you will use our custom writing and research services as dictated in our terms and conditions of service.
  4. We value your privacy and agree not to disclose any private information unless required by law.

 

Definition of Terms:

 

  1. “Account” refers to the digital account that you open when you register in order to access our services.

 

  1. “Buyer” refers to persons who come to the website to investigate and purchase the services and product on sale at the website.

 

  1. “Writer” or “freelancer” refers to the person, who has agreed to work with the Company on a freelance basis to provide research and writing services under the Company’s terms

 

  1. “Services” refers to a fixed price offer that is solely promoted by any of our writers for purchase by the buyers.

 

  1. “Order” means the projects submitted by the buyers to our writers.

 

  1. ” Coursework Plug”, “Website”, “we”, “our”, or “us” refers to the CourseworkPlug.com website.

 

  1. “Seller” means a User that offers and provides services or identifies as a Seller through the Website.

 

  1. “Seller Services” means all services provided by Sellers.

 

  1. “User”, “you” or “your” means an individual who visits or uses the website

 

  1. “User Contract” refers to :

 

  1. a) This User Agreement, which is also known as the terms of engagement, terms and conditions, or terms.

 

  1. b) Refund policy

 

  1. c) Privacy policies

 

  1. d) All other codes of conduct while using the website.

 

  1. “Revision” refers to the process of asking for amendments (revisions) to the initial draft as well as the edited version of the original Product.

 

  1. “Support Team or Support” refers to the various departments that offer support to our clients.

 

  1. “Quality Assurance Department” or “QAD” refers to part of the support department that evaluates the quality of Product and service provided.

 

14.  1.11. “Chat” or “chat System’ refers to the module that ensures communication between the Customer and Writers.